These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Golden Group Cleaning Services Ltd, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Golden Group Cleaning Services Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Golden Group Cleaning Services Ltd and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual property and acceptable use
All Content included on the Website, unless uploaded by Users, is the property of Golden Group Cleaning Services Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission
You may, for your own personal, non-commercial use only, do the following:
- retrieve, display and view the Content on a computer screen
You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Golden Group Cleaning Services Ltd.
You may not use the Website for any of the following purposes:
- in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website.
- in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order.
- making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
a. We have a £5m public liability insurance policy underwritten by a leading insurer. There are excesses of at least £100, depending on the specific type of claim, which will be at your cost.
b. This policy is only able to cover extreme circumstances, for example, serious injury to the Cleaners or severe damage to property such as fire.
Booking Cancelation by US
a. If you violate any of the Terms, your permission to use the Services and Website will automatically terminate.
b. We reserve the right to cancel any Booking without notice or cause.
Booking Cancelation by YOU
a. You may cancel or reschedule a Booking until 18:00 the day before the Booking for free.
b. For cancellations after 18:00 the day before the Booking, or if your Cleaner arrives for the clean and is unable to gain entry or start the clean, you will be charged the full price of the Booking.
Price and Payment
a. The price of any Services will be as quoted on our Website, except in cases of obvious error.
b. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you via Email Confirmation.
c. Every effort has been made on this Website to ensure that making a Booking is secure. We cannot be responsible for fraudulent use on our Website of a lost payment card.
d. You must maintain a valid payment card with us. You must inform us immediately if your payment card details are no longer valid.
e. You authorise us to seek pre-authorisation of your payment card. You also authorise us to charge your payment card in full on the day of the scheduled Booking or after the scheduled Booking.
f. If any amount due by you is unpaid after the day of the scheduled Booking, we may charge a £10 administration fee and interest each month.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.
Links to other websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Golden Group Cleaning Services Ltd or that of our affiliates.
We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Availability of the Website and disclaimers
Any online facilities, tools, services or information that Golden Group Cleaning Services Ltd makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Golden Group Cleaning Services Ltd is under no obligation to update information on the Website.
Whilst Golden Group Cleaning Services Ltd uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
Golden Group Cleaning Services Ltd accepts no liability for any disruption or non-availability of the Website.
Golden Group Cleaning Services Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Limitation of liability
Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
To the maximum extent permitted by law, Golden Group Cleaning Services Ltd accepts no liability for any of the following:
- any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
- loss or corruption of any data, database or software;
- any special, indirect or consequential loss or damage.
You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
Golden Group Cleaning Services Ltd details
Golden Group Cleaning Services Ltd is a company incorporated in England and Wales with registered number 12785241 whose registered address is 85 Great Portland Street, London, W1W 7LT and it operates the Website www.goldengroup.uk.
You can contact Golden Group Cleaning Services Ltd by email on firstname.lastname@example.org.
These Terms and the Contracts shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. Any dispute or claim arising out of or in connection with the Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.